Refunds & Returns

We are a small business and stand behind every products we sell. With that said, we understand that things happen so we will do our best to make it right.

All Sales Are Final

Because we’re a small operation, we are unable to accept returns or offer refunds at this time. Please double-check your order before completing your purchase.

Exchanges or Store Credit

If something arrives damaged or there’s an issue with your order, reach out to us within 7 days of delivery. We’re happy to make it right by offering a replacement or store credit when appropriate.

To be eligible, the item must:

1. Be unused and in original condition

2. Be reported within 7 days of receipt

3. Include proof of purchase (order number or receipt)

Send us a note at info@rainbowsnow.com and we’ll take care of you.

Questions?

We’re real people behind this brand, and we’re here to help. Email us at info@rainbowsnow.com and we’ll get back to you as quickly as we can!